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14 August 2026

If AI starts making the decisions, what happens to the TMS?

Downunder Voices Newsroom

Source reporting: The Loadstar

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If AI starts making the decisions, what happens to the TMS?

For more than twenty years, the transport management system has been at the heart of freight forwarding. Whether CargoWise, Magaya, Descartes, or another, the TMS is where operational decisions are made, shipments are managed, and data is stored. Winning the TMS battle has meant becoming the freight forwarder’s operating system. But, as ever with tech, things change, not least with the onset of AI. As the industry moves beyond chatbots and document extraction ...

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