Freight Market Shift: Why RXO’s Scale Wins Big on Insurance & Ops

RXO CEO Drew Wilkerson reveals how recent market shifts and regulatory changes have made financial stability and extensive insurance coverage non-negotiable priorities for shippers. He explains why these factors, alongside continuous innovation and strong client relationships, are positioning RXO to capture outsized market share in both spot and contract freight, even as the market remains dynamic. RXO’s excess liability coverage exceeding $100 million has become a front-line sales advantage as shippers tighten carrier and broker vetting in the wake of the Montgomery ruling, CEO Drew Wilkerson said in an interview with FreightWaves. Wilkerson said financial stability and insurance coverage now open every enterprise customer conversation — a shift that accelerated sharply over the past few weeks. “I only know of 2 that have excess liability of $100 million or more” among the top 5 to 10 brokers, Wilkerson said, adding that the field of providers capable of serving large enterprise shippers at scale is narrowing quickly.